Slack Transforms Into an Agentic OS With 30 New AI Features

Salesforce has given Slack its most ambitious overhaul since acquiring it for $27.7 billion. At an event in San Francisco, CEO Marc Benioff unveiled more than 30 new AI capabilities that transform Slackbot from a messaging assistant into what the company calls an "agentic operating system."

What the 30 Features Actually Do

The centerpiece is reusable AI skills. Users define a workflow once — "summarize this campaign brief" or "generate a budget plan" — and Slackbot learns to recognize when that task is being attempted, offering to run it automatically by pulling information from connected channels and applications.

Other capabilities include:

• Meeting transcription across any video platform
• Desktop activity monitoring for context-aware assistance
• Third-party tool execution via Model Context Protocol (MCP)
• A lightweight CRM built directly into Slack

Powered by Claude

All new features run on Anthropic's Claude and are live now for Business+ and Enterprise+ subscribers, with limited rollout to free and Pro users from April 2026.

Key Takeaways

• Slackbot now has 30+ AI capabilities powered by Anthropic's Claude
• Reusable AI skills automate repetitive workflows
• Meeting transcription, CRM features, and MCP integration included
• Signals a shift from chat tools to agentic work platforms

FAQ

What is Slack's agentic OS? It's Salesforce's vision for Slack as a single surface where workers interact with AI agents, enterprise apps, and each other.

When can I use these features? Available now for Business+ and Enterprise+ subscribers; rolling out to Pro users from April 2026.

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